Catherine Pollock is an exceptional real estate broker that should be your 1st choice for any property transaction. My family has worked with many Realtors, both personally & professionally and she exceeded every expectation we had from our prior real estate transactions. Here's how . . .We found a home that fit our wishlist & called the Listing Agent, Catherine. She made us feel comfortable & valuable right from the start. She worked with another agent on her team & facilitated an offer for us. It was accepted & we began looking for a buyer for our home. Catherine, in AR, was setting up inspectors, getting contractor quotes & staying connected with us every step. During escrow & after 2 video tours, we took a trip to visit the home & meet the contractors to finalize repairs. We discovered there was more fixing up than we had planned. We changed our minds & Catherine quickly & positively changed plans to find a new solution.We had a couple other homes we were interested in seeing & after Catherine listened to our criteria & took to heart our tastes, wants & needs, she made suggestions that she thought would fit our lifestyle of shopping, restaurants & medical. She patiently & tirelessly set up appointments. We viewed all of them, following our agenda, not her own. She listened intently & gave suggestions & home tours that fulfilled actually what we were looking for (not necessarily what we were verbalizing). She had the discerning knowledge & experience to be patient, a good listener, & still offer us the actual home we didn't even know we wanted.Her suggested city was never on our list, but she stayed politely persistent & at 8:00 pm on our last night there, she brought us to a development with perfect new homes, affordable prices & a builder that would be flexible for us to sell our home. We looked through 2 homes that night (not the one we bought, sight unseen), went home, made an offer on one in the community & sold our home.Catherine has more professionalism & expertise than any other Realtor we have worked with. She is always available, quick to respond to questions or offer advice, & has a natural ability to make you feel like you are her only client & that everything is under control. She truly cares about people & treats you more like family. She is so knowledgeable about all aspects of RE. She is well connected with contractors, inspectors, & knows neighborhoods, traffic patterns & has an incredible support team who are always available to step in & keep everything moving forward. She is detail oriented & nothing was allowed to slip through the crack. She listens to the needs of her clients & finds solutions, either from her own experiences & knowledge or from her vast contacts. She is always willing to help in any way she can & never says "can't" or "no", but always thinks of creative ways to accomplish your goals.She went way beyond what was expected for so many parts of our transaction. We were able to arrive & see our home for the 1st time after escrow closed because she facilitated the buyer's inspection, the long distance closing signing, helped us with a video walk through, made sure every item that needed repair was on the list & then completed. She was our advocate until the end, making sure everything was perfect when we arrived at 9:30 pm, even presenting us with a beautiful hand-made gift of love that we will cherish forever.The best blessing of it all is that she gently led us to our dream home in beautiful Northwest Arkansas. Invite Catherine to help with all your RE projects. You, too, deserve the best.